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| To earn your trust, we promise
that, on Hotelformule1.com and on the Accorhotels websites, we will
do everything we can to make the reservation process secure
and to protect your personal information. |
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| Your personal information |
- Collecting the information
You are asked to provide us with personal information in the
following instances:
- when you reserve a hotel room or an airline ticket
- when you register on our site, subscribe to our site newsletter, or take part in
a contest
- when you take part in a survey or if you contact us with
a question or a problem.
- Use of the information
Your personal information is used solely:
- to complete and guarantee reservations you make on our
site
- to simplify browsing and making reservations on our sites (recognition) and to
provide the best service possible
- for our administrative management and internal marketing
analysis
- to inform you by e-mail, if you have so agreed when registering on our site, of our
special offers and promotions, news about our site, and to reserve the special
advantages you are entitled to.
Your personal information will, under no circumstances, be
transmitted to a third party; it will remain exclusively reserved
to internal use.
- Modification of information
In conformance with Article 34 of the law on "Informatique
et Libertés" (Computer Technology and Freedom),
you have the right to access, modify, rectify and delete data
pertaining to you.
ercise that right, please contact:
Accor
Direction Générale Internet
Immeuble Odyssey
110 avenue de France
75210 Paris Cedex 13
France
For more information on this law, you may visit the CNIL website.
If you are already registered on our site, you can modify
your personal data at any time by accessing your profile after
entering your User ID.
- Protection of information
To know more about our security system, click here.
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| Cookies |
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When you visit our websites, a
persistent cookie (a small text file) is created and
saved on your computer's hard drive. The cookie makes
it possible to recognize you when you visit our site
so that we can improve and personalize your online experience.
We also collect technical information on your computer
each time you open a page during your visit to our sites.
This information includes your IP (Internet Protocol)
address, the operating system used, the type of browser,
and a Web site address of reference, if need be. We
collect this information to improve the quality of your
visit to our site and do not sell or transfer this information
to third parties.
We use a Web site analytics tool called WebTrends which
provides a set of data and tracks how visitors use our
site. When you visit our site, we create cookies to
record and receive non personally identifiable information
concerning your searches on the site. The WebTrends
tool enables us to improve your online experience and
make our site more user friendly. It is never used to
collect personal information pertaining to you and is
never compared with your user profile if you are registered
on our site.
Most browsers automatically accept these cookies, but
you can delete them or have them automatically refused.
As each browser is different, you should refer to the
"Help" section on your browser toolbar to
find out how to set your preferences regarding cookies.
However, you may not be able to use certain features
on our site if you choose not to accept cookies.
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| E-mails |
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If you sign up on our site to receive
our newsletters, we send you information by e-mail that
we think will be of interest to you. To better meet
your needs, we monitor the number of clicks on the hyperlinks
in the newsletters. The agent who manages our newsletter
mailings is not allowed to use any personal information
that may be collected.
If you no longer wish to receive our newsletters, you
can unsubscribe at any time by clicking on the link
provided at the end of the newsletter.
If you are registered on our site, you can unsubscribe
at any time by modifying your personal data after entering
your User ID.
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| Security |
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To guarantee your security
and ensure greater confidentiality, our Web site uses
SSL encryption software (126 bits). Your bank account
details and any other information you input when filling
in different forms are automatically encrypted and protected
during transmission over the network.
SSL automatically encrypts the information you input
before it is transmitted over the network. The information
can only be decrypted by using a unique key once it
has arrived on our server. Developed by Netscape, SSL
is the most widely used and successful secure transaction
system today.
In order to offer you the best tool possible, we will
continue to monitor and analyze future security systems,
which will be implemented as soon as they are developed.
To use this system, you simply need to verify that
your browser is compatible (in general, version 3 and
better). You do this by checking if you see one of these
icons either at the lower left of your screen (for Netscape)
or the lower right (for Microsoft Internet Explorer).
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